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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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R W

October 10, 2025

5  out of  5
rating by R W
"Always have a great experience with State Farm. Been with them for years and will never leave. Best group in Rochester."
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Landon Gray

October 3, 2025

5  out of  5
rating by Landon Gray
"Ryan got me all squared away! I’ve had nothing but the highest level of professionalism and support from the team! The folks here are knowledgeable and incredibly helpful."
We responded:
"Landon, Thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Sean"
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Grayson Rock

September 30, 2025

5  out of  5
rating by Grayson Rock
"Mark was great! Gave a solid quote, was very helpful, and pleasant to deal with."
We responded:
"Grayson, I’m happy to hear Mark took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Sean"
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Bailey Negrin

September 30, 2025

5  out of  5
rating by Bailey Negrin
"Ryan was super helpful from State Farm! He immediately showed me how much I could be saving on car insurance with the same coverage and deductible as i had with my prior company. He explained everything and made the transition not stressful or challenging at all! Also gave me a quote on a new vehicle purchasing where my current provider tried telling me 3X the rate he gave! Thank you Ryan from state frame"
We responded:
"Bailey, Thank you for the kind review about Ryan! We’re always here to help and offer any assistance you may need. - Sean"
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Henry Lafarr

September 30, 2025

5  out of  5
rating by Henry Lafarr
"Mark was great to work with .. we had some issues he got them fixed .. and now we have great insurance coverage at a cheaper price …"
We responded:
"Henry, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Sean"
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Paul Lewis

September 24, 2025

5  out of  5
rating by Paul Lewis
"Mark was a pleasure to deal with."
We responded:
"Paul, Thank you for the kind words. We appreciate your trust! - Sean"
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Mike Ragusa

September 23, 2025

5  out of  5
rating by Mike Ragusa
"Mark was very professional and a pleasure to work with on our auto insurance. Great follow up. He represented your company well."
We responded:
"Mike, I’m happy to hear Mark took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Sean"
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Luis Rivera

September 18, 2025

5  out of  5
rating by Luis Rivera
"Great customer service ! I needed help last minute and made it happen !"
We responded:
"Luis, Thank you for the five-star review! My team and I will always be here for you to serve you and provide you with top-notch service! - Sean"
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Michael Walker

September 18, 2025

5  out of  5
rating by Michael Walker
"Quick response and follow up. Sean gets it done!"
We responded:
"Michael, Thank you! I’m happy your insurance experience was so positive! - Sean"
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Ryan O'Reilly

September 18, 2025

5  out of  5
rating by Ryan O'Reilly
"Excellent experience, and they’re saving me money."
We responded:
"Ryan, Our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Sean"
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Henry Nguyen

September 4, 2025

5  out of  5
rating by Henry Nguyen
"He is able to assist me with the business at hand in terms, quick to respond and friendly."
We responded:
"Henry, I'm so happy to hear that Ryan was able to help you. We appreciate your business! - Sean"
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July Woody

September 4, 2025

5  out of  5
rating by July Woody
"A very understanding gentleman"
We responded:
"July, Thank you so much for the kinds words! We're here whenever you need us. - Sean"
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Marlena Cupp

September 4, 2025

5  out of  5
rating by Marlena Cupp
"Ryan made it very easy to sign up for homeowners insurance and bundle it with our auto insurance."
We responded:
"Marlena, Thank you for sharing your experience! I'm thrilled that Ryan made the process quick and easy for you. - Sean"
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B.Peter Brandt-Sørheim

August 30, 2025

5  out of  5
rating by B.Peter Brandt-Sørheim
"Peter accomplished the change of homeowner and automobile insurances over the telephone. Peter spoke once each with Bryan and with Mark. They made a complex process smooth and they were polite and professional. Danke schön to you each!"
We responded:
"B.Peter, Thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Sean"
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Claudia Huezo

August 28, 2025

5  out of  5
rating by Claudia Huezo
"Excellent customer service, thank you Mark for your help and patience with our insurance policies."
We responded:
"Claudia, Your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Sean"
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Angelique Gage

August 28, 2025

5  out of  5
rating by Angelique Gage
"Mark was so nice and knew what he was talking about, I would highly recommend if you are looking to talk to someone about coverage!"
We responded:
"Angelique, Our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you - Sean"
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Carmina Janis

August 28, 2025

5  out of  5
rating by Carmina Janis
"Mark was excellent. He explained everything, and most importantly, he listened to my concerns and my needs. Together we built a policy that I am comfortable with. Thanks Mark! Sincerely, Carmina Janis"
We responded:
"Carmina, My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Sean"
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Michelle Fisher

August 22, 2025

5  out of  5
rating by Michelle Fisher
"Ryan did such a thorough job with helping me get a great rate on my new bundled policy. He was so kind, patient and answered all the questions that I had. Without reservation, I would fully recommend that you call Ryan at State Farm for your insurance needs."
We responded:
"Michelle, Thank you for the thoughtful review. I'm glad that Ryan was able to provide you with the support and coverage you needed. Your recommendation means a lot! - Sean"
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Ross Roloff

August 21, 2025

5  out of  5
rating by Ross Roloff
"Ryan and Sean personally responded to my blind email request for a quote, answered my questions, and tailored a renter’s policy to my specific needs. They were responsive, friendly, understanding, and very helpful, and I would recommend them to anyone."
We responded:
"Ross, Thank you for the kinds words. We are always dedicated to making your experience the best it can be. We appreciate your trust! - Sean"
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Rahul Hegde

August 20, 2025

5  out of  5
rating by Rahul Hegde
"Ryan was super helpful in getting my Renter’s Insurance. He made the process easy and quick."
We responded:
"Rahul, Thank you for the feedback. I'm so glad Ryan was able to make the process quick and easy for you. We look forward to serving your insurance needs in the future! - Sean"
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Palwasha Paiwandi

August 19, 2025

5  out of  5
rating by Palwasha Paiwandi
"I appreciate your kind support and helping me today. Thanks a lot"
We responded:
"Palwasha, Thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Sean"
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Stephany LaGala

August 19, 2025

5  out of  5
rating by Stephany LaGala
"Ryan was pleasant and explained everything clearly. Thank you for the smoothest experience."
We responded:
"Thank you for your kind feedback, Stephany! We’re glad Ryan could make your insurance experience smooth and clear. If you need anything else, we’re always here to help! - Sean "
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crobarus

August 15, 2025

5  out of  5
rating by crobarus
"Sean was easy to talk to and facilitated getting a more reasonable rate on both home and auto insurance. Something I've been pushing off doing ."
We responded:
"Our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Sean"
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Nick Leone

August 15, 2025

5  out of  5
rating by Nick Leone
"Mark helped me save over $100 a month on my auto insurance!! Plus they have amazing life insurance options that helped me insure my family is well taken care of."
We responded:
"Nick, Your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Sean"
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John Delva

August 11, 2025

5  out of  5
rating by John Delva
"Big thanks to Ryan at State Farm! 🚘 He got me set up with auto insurance super quick, explained everything clearly, and found me a great rate. Highly recommend if you need coverage. Thank you! *****"
We responded:
"John, We appreciate the great review. I'm happy to hear that Ryan was able to set you up quickly and explained everything in detail. Thank you for putting your trust in us! - Sean"