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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jennifer Hill

Jennifer Hill

November 26, 2025

5  out of  5
rating by Jennifer Hill
"I dealt with insurance representative, Ryan from the the moment he called me, until today! He was polite, extremely friendly and knowledgeable. I, myself have been in the auto insurance industry for 20+ years. We discussed that lol, so he knew that I KNEW the ropes lol ! He saved me HALF of what I was paying, PLUS was able to add more coverage! I can NOT recommend him AND THIS, STATE FARM AGENCY MORE‼️ If you don’t call them OR go there, you’re throwing money 💰 out the window! I am SO THANKFUL that Ryan was able to make this Holiday season so much better for my family and I‼️ Thank you so much guys‼️ Happy Holidays‼️ 💗"
We responded:
"Jennifer, Thank you so much for your kind words! We’re happy to hear that Ryan made your experience easy and enjoyable. We truly appreciate your trust in our agency. If you ever need anything, we’re always here to help. Happy Holidays! - Sean"
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Jayne Grasso

November 25, 2025

5  out of  5
rating by Jayne Grasso
"Mark Schneider assisted me in transferring my car insurance to State Farm. He saved me a significant amount of money while ensuring that my coverage was either the same or better than what I had before. He was friendly, personable, professional and knowledgeable . Thank you 😊"
We responded:
"Jayne, Your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Sean"
Profile photo of Brad Paradise

Brad Paradise

November 24, 2025

5  out of  5
rating by Brad Paradise
"Ryan was very helpful in bundling our home and auto for us. He was able to save us some cash monthly. Would recommend this State Farm office highly."
We responded:
"Brad, I’m happy to hear Ryan took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Sean"
Profile photo of Cheryl Gurjansky

Cheryl Gurjansky

November 20, 2025

5  out of  5
rating by Cheryl Gurjansky
"Very effecient..made the change very easy..very professional and i saved $220/yr...win! Thank u Sean"
We responded:
"Cheryl, Thank you for taking the time to share such positive feedback with us! - Sean"
Profile photo of Constance Iulg

Constance Iulg

November 17, 2025

5  out of  5
rating by Constance Iulg
"Ryan was very helpful to me regarding questions I had about bundling auto and homeowners policies..He was polite and courtious with me. A great asset to your agency!"
We responded:
"I’m happy to hear Ryan took such great care of you. Thank you for taking the time to share such positive feedback with us! - Sean "
Profile photo of Keith Arner

Keith Arner

November 13, 2025

5  out of  5
rating by Keith Arner
"Lyndsey was great help, with a good attitude, Thank you! This is a good office."
We responded:
"Keith, Thank you! I'm so glad Lyndsey was able to help and made the experience a positive one. We appreciate you! - Sean"
Profile photo of Michael Dilal

Michael Dilal

November 4, 2025

5  out of  5
rating by Michael Dilal
"Ryan was great very knowledgeable and helped me change insurance companies with out a problem. Ryan made the whole transaction very easy, was able to get me more coverage for less money. Very happy with State Farm."
We responded:
"Michael, Thank you for sharing this awesome feedback about Ryan's service. The best compliment my team and I can get is being recommended to others! - Sean"
Profile photo of Sean Malley

Sean Malley

October 31, 2025

5  out of  5
rating by Sean Malley
"Great service."
We responded:
"Sean, My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Sean"
Profile photo of Leslie Thierry

Leslie Thierry

October 27, 2025

5  out of  5
rating by Leslie Thierry
"Mark was very thorough and went through everything clearly. He communicated well and was able to explain what some of the different coverages were for, some of which I never even knew before!"
We responded:
"Leslie, Thank you so much for your kind words. I'm thrilled to hear that Mark was able to clearly explain your coverage. We truly appreciate your trust! - Sean"
Profile photo of July Woody

July Woody

October 27, 2025

5  out of  5
rating by July Woody
"A very understanding and professional gentleman who's exceptional service made my dream! Now i have renters insurance on the things that matter to me and that really means alot."
We responded:
"July, Thank you so much for the kinds words! We're here whenever you need us. - Sean"
Profile photo of Marcel Alain Duplessy

Marcel Alain Duplessy

October 27, 2025

5  out of  5
rating by Marcel Alain Duplessy
"Sean gave a good price on my home and car insurance, he went over my coverage and I’m pleased with the plan, great individual and knowledgeable a great asset to your company"
We responded:
"Marcel, Thank you for sharing your experience with our office. We appreciate the recommendation! - Sean"
Profile photo of Zachary Switzer

Zachary Switzer

October 22, 2025

5  out of  5
rating by Zachary Switzer
"Had a very good experience talking with the representative Ryan. He’s very informative and gave me all the information I needed and asked for plus some highly recommend."
We responded:
"Zachary, Thank you for sharing your experience with Ryan. I'm glad to hear that he was able to provide you with all of the information you needed and made your experience a positive one. We appreciate your recommendation! - Sean"
Profile photo of Brooke Gaspar

Brooke Gaspar

October 21, 2025

5  out of  5
rating by Brooke Gaspar
"Easy and straight forward and very easy to work with"
We responded:
"Brooke, My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Sean"
Profile photo of Eugene Favor

Eugene Favor

October 20, 2025

5  out of  5
rating by Eugene Favor
"Good customer service, honest and knowledgeable, happy with the service I received from Ryan Mallie"
We responded:
"Eugene, Thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Sean"
Profile photo of Ginny Bauer

Ginny Bauer

October 16, 2025

5  out of  5
rating by Ginny Bauer
"I communicated with Mark S & he was very thorough. He explained all details to us, was very friendly and patient with all my questions! He saved us some monthly cost which is needed these days! Will recommend him to family & friends!"
We responded:
"Ginny, This made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. - Sean"
Profile photo of R W

R W

October 10, 2025

5  out of  5
rating by R W
"Always have a great experience with State Farm. Been with them for years and will never leave. Best group in Rochester."
We responded:
"Thank you so much for the recommendation. We look forward to continuing to serve your insurance needs in the future! - Sean"
Profile photo of Landon Gray

Landon Gray

October 3, 2025

5  out of  5
rating by Landon Gray
"Ryan got me all squared away! I’ve had nothing but the highest level of professionalism and support from the team! The folks here are knowledgeable and incredibly helpful."
We responded:
"Landon, Thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Sean"
Profile photo of Grayson Rock

Grayson Rock

September 30, 2025

5  out of  5
rating by Grayson Rock
"Mark was great! Gave a solid quote, was very helpful, and pleasant to deal with."
We responded:
"Grayson, I’m happy to hear Mark took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Sean"
Profile photo of Luis Rivera

Luis Rivera

September 18, 2025

5  out of  5
rating by Luis Rivera
"Great customer service ! I needed help last minute and made it happen !"
We responded:
"Luis, Thank you for the five-star review! My team and I will always be here for you to serve you and provide you with top-notch service! - Sean"
Profile photo of Michael Walker

Michael Walker

September 18, 2025

5  out of  5
rating by Michael Walker
"Quick response and follow up. Sean gets it done!"
We responded:
"Michael, Thank you! I’m happy your insurance experience was so positive! - Sean"
Profile photo of Henry Nguyen

Henry Nguyen

September 4, 2025

5  out of  5
rating by Henry Nguyen
"He is able to assist me with the business at hand in terms, quick to respond and friendly."
We responded:
"Henry, I'm so happy to hear that Ryan was able to help you. We appreciate your business! - Sean"
Profile photo of Marlena Cupp

Marlena Cupp

September 4, 2025

5  out of  5
rating by Marlena Cupp
"Ryan made it very easy to sign up for homeowners insurance and bundle it with our auto insurance."
We responded:
"Marlena, Thank you for sharing your experience! I'm thrilled that Ryan made the process quick and easy for you. - Sean"
Profile photo of B.Peter Brandt-Sørheim

B.Peter Brandt-Sørheim

August 30, 2025

5  out of  5
rating by B.Peter Brandt-Sørheim
"Peter accomplished the change of homeowner and automobile insurances over the telephone. Peter spoke once each with Bryan and with Mark. They made a complex process smooth and they were polite and professional. Danke schön to you each!"
We responded:
"B.Peter, Thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Sean"
Profile photo of Claudia Huezo

Claudia Huezo

August 28, 2025

5  out of  5
rating by Claudia Huezo
"Excellent customer service, thank you Mark for your help and patience with our insurance policies."
We responded:
"Claudia, Your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Sean"
Profile photo of Angelique Gage

Angelique Gage

August 28, 2025

5  out of  5
rating by Angelique Gage
"Mark was so nice and knew what he was talking about, I would highly recommend if you are looking to talk to someone about coverage!"
We responded:
"Angelique, Our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you - Sean"